Custodians are no longer automatically assigned to PST email files by discovery process for case source folder after upgrading to eDiscovery Platform v10.2
Article ID: 100054483
Updated On:
Description
Error Message
No error is shown. After discovery completes for a source folder containing PST files, go to Sources & Pre-Processing tab and then expand the Case Folder and subfolders. Custodians are not automatically being assigned to the PST email files. Here is a screenshot from a Veritas internal lab showing the issue:
When working properly would look like the following:
Cause
There were code changes to eDP v10.2 that caused this issue.
Resolution
A hotfix is available for this issue in the current version(s) of the product(s) mentioned. Contact support for the patch if requiring a fix for eDiscovey Platform v10.2.
This issue has been resolved in eDiscovery Platform v10.2.1.
Issue/Introduction
Custodians are no longer automatically assigned to PST files during the discovery process for case source folder in eDiscovery Platform (eDP) v10.2
Additional Information
JIRA: CFT-4967
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