Items from a specific Retention Category are not being expired during Storage Expiry.
Article ID: 100054608
Updated On:
Description
Error Message
No error is returned, however the Event ID 7085 within the Enterprise Vault Event Viewer log will not display the retention category as being processed under one of these sections:
Items marked with sent/received date based retention categories have been deleted:
Items marked with archived date based retention categories have been deleted:
Cause
The option to Prevent automatic deletion of expired items with this category may be checked on the Properties of the Retention Category.
Resolution
Validate the option is not checked on the Retention Category.
1. Open the Vault Administration Console.
2. Go to Site_Name > Policies > Retention & Classification > Categories
3. Right-click on the retention category and choose Properties.
4. Click on the Details tab and validate the option to Prevent automatic deletion of expired items with this category is unchecked under Settings. If it is checked, uncheck the option and click OK.
Allow Storage Expiry to run and validate that retention category is now being processed properly.
Issue/Introduction
