Print to PDF feature is unable to handle large image conversion, produces blank pages

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Article ID: 100054703

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Updated On:

Description

Error Message

Blank image output

Cause

The images are too large for the product to handle. 
Images that exceed 4000x4000 pixels can not be converted through the Print to PDF function. 

Resolution

Use either the Metadata or Production export to produce the images.

 

Issue/Introduction

When running the feature Print to PDF, the output of the images are blank.

Additional Information

JIRA: CFT-5119