Error Message

In EV Event log:

Log Name: Veritas Enterprise Vault
Source: Enterprise Vault
Event ID: 29118
Task Category: Storage Crawler
Level: Error
Keywords: Classic
User: N/A
Description:
Classification Error.

In Dtrace log of the PowerShell process:

1065    17:04:32.247     [47228]    (powershell)        EV-H    {EVClassififcationVICPS.WriteRecordError} Unable to configure the Site App or Pool for computer. Retrieving the COM class factory for remote component with CLSID {2D198DCA-C1F8-49F2-9A7E-169016F562F7} from machine failed due to the following error: 80040154 

1066    17:04:32.247     [47228]    (powershell)        EV-H    {EVClassififcationVICPS.WriteRecordError} Exception: Retrieving the COM class factory for remote component with CLSID {2D198DCA-C1F8-49F2-9A7E-169016F562F7} from machine failed due to the following error: 80040154. Info: Diag:HRESULT: 80040154 Type:System.Runtime.InteropServices.COMException ST:   at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)|   at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)|   at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)|   at System.Activator.CreateInstance(Type type, Boolean nonPublic)|   at System.Activator.CreateInstance(Type type)|   at Symantec.EnterpriseVault.PowerShell.Commands.ConfigureVICOnServer.Configure()|   at Symantec.EnterpriseVault.PowerShell.Commands.EVClassififcationVICPS.ConfigureVICOnServer(String computerName) Inner:None

This happens when the EnterpriseVaultVIC application pool is not seen in IIS on the affected EV server.  Executing the PowerShell command 'Initialize-EVClassificationVIC' also fails to populate the application pool when the IIS web.config file located at C:\inetpub\wwwroot is in read only mode. 

Browse to the path C:\inetpub\wwwroot, and remove the web.config file from read only mode, and execute the command 'Initialize-EVClassificationVIC'.