Analysis & Review Help icon fails to access the help URL

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Article ID: 100055069

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Updated On:

Description

Error Message

This site can't be reached

Check if there is a typo in help.

If spelling is correct, try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN

 

Cause

Incomplete URL information is provided when clicking on the online Help icon (?).

 

Resolution

    This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

Issue/Introduction

Selecting the Help ? Icon within the Analysis & Review page, fails to access the help URL

Additional Information

JIRA: CFT-5258