Office Mail App (OMA) - Sorry, you seem to have lost your network and/or Internet connection, Click "Retry" once you're back online
Article ID: 100055185
Updated On:
Description
Error Message
Sorry, you seem to have lost your network and/or Internet connection, Click "Retry" once you're back online
Cause
This can occur when the Cipher Suites present on the workstation that Office Mail App (OMA) is being launched does not match the available Cipher Suites on the Enterprise Vault server.
Resolution
Review the Cipher Suites present on the Enterprise Vault server and ensure that the workstation(s) that is experiencing this issue has matching Cipher Suites.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Configuration\Local\SSL\00010002
Caution:
Incorrectly editing the registry can cause serious problems that may require you to reinstall your operating system. Problems resulting from editing the registry incorrectly may not be able to be resolved. Before editing the registry, back up any valuable data.
Issue/Introduction
