Adding a new Exchange Server target in Enterprise Vault (EV) fails with error 'Failed to get the domain for Exchange Server'.
Article ID: 100055257
Updated On:
Description
Error Message
Failed to get the domain for Exchange Server. Reason: The network path was not found.
Network trace may show below SMB error:
SMB2 SMB2:4 -NT Status: System - Error,Code=(22) STATUS_MORE_PROCESSING_REQUIRED SESSION SETUP (0x1), Sess...
Cause
This problem may occur due to one of the following conditions:
- File and Printer Sharing for Microsoft Networks is disabled or is not installed on EV and Exchange Server.
- SMB traffic blocked on Exchange Server.
Resolution
To resolve this problem, make sure File and Printer Sharing for Microsoft Networks is enabled on both EV and Exchange Servers. To do this, follow the below steps:
1. Log on to the computer by using administrative credentials.
2. Double-click My Computer, double-click Control Panel, and then double-click Network and Dial-Up Connections.
3. Double-click the network connection you want to modify, and then click Properties.
4. On the General tab in the Components checked are used by this connection area, locate File and Printer Sharing for Microsoft Networks. If it is not listed, install it by clicking the Install button and then double-clicking Service.
5. Make sure that the check box next to File and Printer Sharing for Microsoft Networks is selected. This setting makes shared resources available on the network.
Issue/Introduction
