Description

This article describes the process to update the Enterprise Vault (EV) File System Archiving (FSA) service credentials for Windows File Servers. 

To update the logon credentials of the FSA Agent services on target Windows file servers:

1. If the file server's firewall is on, ensure that the firewall is suitably configured, otherwise the update will fail.

   See Configuring a file server's firewall for FSA.

   Alternatively, you can perform a manual update of the services.

   See “To update the logon credentials of the FSA Agent services manually”.

2. In the Administration Console, expand the Enterprise Vault site until the Targets container is visible.
3. Expand the Targets container.
4. Expand the File Servers container.
5. Right-click the server on which you want to update the logon credentials and click Update Service Credentials.
6. Work through the wizard.

   The wizard prompts you for the Vault Service account password. It then updates the logon credentials of the FSA Agent services, and starts or restarts the services to implement the change.