Error Message

<< Server log >>
INFO  [STDOUT] (running-thpool(qe-shared).3.14495.ftid2msg:[])     STDOUT redirected to: D:\CW\V101\data\esadb\dataStore_appliance_2_14190851\log\remotetextengine@46080-20230306073548-0.log
INFO  [admin.jmx.Connection] (running-thpool(qe-shared).3.14495.ftid2msg:[]) invalidating client cf841c to TestLab.local:46080 ??????
WARN  [STDERR] (running-thpool(qe-shared).3.14495.ftid2msg:[]) com.teneo.esa.admin.system.runtime.ProtocolException: [#71000] Admin Services Error :  - [#71000] Admin Services Error : Abnormal termination: TestLab.local:46080:0   remotetextengine(Text engine component) 0.2.1.0 "" - 

INFO  [remote.client.TextEngineComponentFinder] (running-thpool(qe-shared).1.14493.disc2msg:[]) For caseID - 0.6.2493.1717501061, Try to start TextEngineComponent
ERROR [resource.documents.DocumentsResource] (https-jsse-nio2-443-exec-19-822001624:[]) CaseName:[]  UserName:[] [#500169] Precondition check failure - {0}

<< remotetextengine@46080 >>
INFO  [STDOUT] (remotetextengine:46080) Error occurred during initialization of VM
INFO  [STDOUT] (remotetextengine:46080) Could not reserve enough space for object heap
INFO  [STDOUT] (remotetextengine:46080) [End Of File]
 

A Precondition Check Failure indicates the case is not in a ready state (aka: busy).

The Precondition error happens after the real issue.  Some action, however minor that action may be, failed prior to the pop-up error, thus causing the case to not be in a ready state.  If the cause is a lack of memory, eventually the memory will be restored and interactions can take place again.
 

Option 1:
► Lock and Reserve the memory for the eDP server(s) (For the Virtual server environment:)
► Add additional memory to the server (For the Physical server environment)

Option 2:
► Split the active cases between multiple eDP servers