Error Message

3-06 21:37:54,171 [Connector_22] ERROR IceChat.Parsers.StandardXMLParser - Failed to load input XML file: 

System.Xml.XmlException: Data at the root level is invalid. Line 4, position 4.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlReader.MoveToContent()
   at IceChat.Parsers.IceChatParser.LoadXmlFile(String xml)
   at IceChat.Parsers.IceChatParser.LoadFile(String inputFile)

ICE Chat can provide its XML messages in many formats however Merge1 can only accept and interrupt the XML data in one specific format. 

Please contact ICE Chat support and request that the XML format of the messages match the format of the XML attached to this technote.