In rare circumstances misleading warnings about Elasticsearch JVM heap usage could be logged in the Enterprise Vault admin console

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Article ID: 100055585

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Updated On:

Description

Error Message

Warnings contain the error message mentioned below.

EnterpriseVault.Indexing.EVElasticsearchClient.ElasticsearchException: Unable to create Elasticsearch client instance. Restart Indexing service if Elasticsearch is not running

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Cause

Enterprise Vault erroneously evaluates available free space on the disk(s) hosting Elasticsearch indexes.

Resolution

This issue has been addressed in the following release(s):

https://downloads.enterprisevault.com/enterprise-vault/REL150734?page=4

https://downloads.enterprisevault.com/enterprise-vault/REL478760

Issue/Introduction

In rare circumstances, misleading warnings about Elasticsearch JVM heap usage could be logged into the Enterprise Vault admin console.

Additional Information

JIRA: CFT-5296