The "Use Exception List" option no longer available in eDiscovery Platform version 10.x and above

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Article ID: 100055644

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Updated On:

Description

Error Message

None

Cause

The imaging tool used in the eDiscovery Platform was changed from IGC to PrizmDoc in versions 10.0 and above.
PrizmDoc does not have the ability to preclude a list of email addresses or phone numbers from being redacted.

Resolution

None. This feature has been deprecated.

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. While this issue may be resolved in a future major revision of the software at a later time, it is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.

Issue/Introduction

In eDiscovery Platform versions 9.5 and below, users were able to provide a list of email addresses or phone numbers to be excluded from redaction while performing the manual redaction of a document. Note: This option was never available for use with Bulk Redactions. Figure 1: v9.5.0 Redact Privacy Info Options

Figure 2: v10.0 Redact Privacy Info Options

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