Microsoft Teams via Export API connector: common errors and exceptions

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Article ID: 100059156

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Description

Error Message

[Connector] WARN  MicrosoftTeamsViaExportAPI.MessageMappers.ApiMessageMapper - Attachment parsing log for message 'message_id'. MicrosoftTeamsViaExportAPI.AttachmentException`1[Microsoft.Graph.ChatMessageAttachment]: Unable to get hosted attachments or hosted attachments doesn't exist. --->
 System.AggregateException: One or more errors occurred. ---> Microsoft.Graph.ServiceException: Code: Forbidden

Cause

The SharePoint permissions in the MS Azure application are missing

Resolution

Grant Sharepoint API permissions to the MS Azure application.

Issue/Introduction

Unable to get hosted attachments.
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