Error Message

The following event ID will show up in the event log on the EV Server:

Event ID: 41293 An unexpected error has occurred.
Error Summary: Indexing Service start up error 

Error Details: An error occurred while making the HTTP request to https://localhost/evindexing/velocity.exe?v.app=api-soap&. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.|The underlying connection was closed: An unexpected error occurred on a send.|Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.

Dtrace Log:

251    12:33:02.199     [5288]    (EVIndexAdminService)    <16260>    EV-H    {ServiceBaseEx.Run} An error occurred while making the HTTP request to https://localhost/evindexing/velocity.exe?v.app=api-soap&. This could be due to the fact that the server certificate is not configured properly with HTTP.SYS in the HTTPS case. This could also be caused by a mismatch of the security binding between the client and the server.|The underlying connection was closed: An unexpected error occurred on a send.|Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.|An existing connection was forcibly closed by the remote host.
 

EV IIS Certificate is not working properly.  The certicate has either expired or is corrupt.
 

Follow the Troubleshooting default SSL configuration issues section in Enterprise Vault Installing and Configuring guide to recreate the certificate on the EV server.