Enterprise Vault Index Service fails to start with event id: 41335 'An error occurred while trying to start indexing engine'
Article ID: 100059698
Updated On:
Description
Error Message
Event ID: 41335
Task Category: Index Admin Service
Level: Error
Keywords: Classic
User: N/A
Computer: evserver
Description:
An error occured while trying to start indexing engine.
Further error details include: '<exception time="75" date="1692026319" id="SERVICE_COMMAND" function="Enterprise Vault_load" fid="0" name="service-command" stack-trace="//scope/set-var[@name='result']/scope///function[@name='Index Volume-broker-status']/scope/scope/function[@name='Index Volume-broker-command']/scope/scope///exception[@id='SERVICE_COMMAND']" xmlns="urn:/velocity/objects">An invalid run or command node was provided. </exception>'.
V-437-41335
Cause
Corruption within the \Program (x86)\Enterprise Vault\EVIndexing folder structure including the Repository.xml file.
Resolution
Reset the Indexing Engine. Review 100037911 for more information about this task.
Issue/Introduction
When attempting to start the Enterprise Vault Indexing service, it fails to start and generates an error 41335.
