Error Message

There is no error message logged. The Exchange Mailbox Archiving report shows there are shortcuts in the mailbox where the policy is set to not create shortcuts. 

When the Exchange mailbox policy is set to do not create shortcuts and do not delete original items, it keeps the original items as is after archiving and adds some custom EV properties to identify these items in the next archiving run.

During the subsequent archiving runs, these non-shortcut items are counted as Shortcuts and the Exchange Archiving report shows an incorrect count of shortcuts.

There is no functionality impact due to this issue.

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.