Event ID 29034 - Vault Store database patch removal failed. Reason: Operation blocked by installer

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Article ID: 100060390

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Description

Error Message

 

Event Error ID : 29034

Vault Store database patch removal failed. Reason: Operation blocked by installer For more information, see Help and Support Center at

http://telemetry.community.veritas.com/entt?product=ev&language=english&version=12.5.0.0&build=12.5.0.1221&error=

V-437-29034

A Dtrace of the StorageServer process will show the following:

[22148] (StorageServer) <22180> EV~E Event ID: 29034 Vault Store database patch removal failed.| |Reason: Operation blocked by installer|

 

Cause

 

This issue can occur when the currently installed version of Enterprise Vault is older than a previously installed version of Enterprise Vault. 

Due to which it was unable to connect with the Database server and the Storage service failed to start.

 

Resolution

 

Confirm the version of Enterprise Vault that is expected. See How to find Enterprise Vault version information.  

Issue/Introduction

After installing the Enterprise Vault application, the Enterprise Vault Storage service failed to start with Event ID 29034.