Error Message

There are no errors.  

 

Resuming a saved search state takes the user back to A&R and restores the last search state (includes filters or keywords, etc.) that was saved upon previous logout.  If a user does not logout of eDP, but simply closes the browser window, the search state is cleared.  The Resume Search State feature will only ever save the search state when the user selects the Logout link from the Analysis and Review page.

 

As a workaround, do not close the browser. Instead, click the Logout link, and select Yes at the Save your current search state so you can start at the same place when you log in again? prompt.

 

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

If there is a saved search present under eDiscovery Platform (eDP) Analysis & Review (A&R), a window will pop up after a user logs on with a prompt Do you want to start where you were when you last logged out? Whether selecting Yes or No, the saved search state will be cleared and no longer saved. Additionally, selecting Yes, eDP will try to restore the saved search state before clearing it. The only time a search state from A&R can be saved is when clicking the Logout button and acknowledging Yes to the prompt Logout - Save Search State.

JIRA: CFT-5750