Event ID 29139 Unable to perform the operation for 'Generic Simple Storage Service (S3) Streamer'

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Article ID: 100060423

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Updated On:

Description

Error Message

Log Name:      Veritas Enterprise Vault
Source:        Enterprise Vault 
Event ID:      29139
Task Category: Storage Archive
Level:         Error

Description:
Unable to perform the operation for 'Generic Simple Storage Service (S3) Streamer' 
CCloudStreamerObject::UpdateRetention method failed for partition entry id 1452608A1AEC1194FB7FF06330BBD3C131q100000evault
Reason = 0x80070005
Description = Not able to update retention on object, possible cause don't have 's3:PutObjectRetention' permission or retention stamped on object is higher 

Cause

The issue occurs because of concurrency where multiple threads are trying to update the retention of the same store identifier, resulting in one thread being successful and the other thread working on stale data, causing the update to fail for other threads which then log the failure with Event ID 29139.

Resolution

Veritas Technologies LLC currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Additional Information

JIRA: CFT-5594