Error Message

Log Name: Veritas Enterprise Vault
Source: Enterprise Vault
Event ID: 45824
Task Category: SMTP Service
Level: Error
Keywords: Classic
Description:
The Enterprise Vault SMTP service reported the following event:
F-MTA_SMTP-ListenError Error on listener; IOevent-IOerror Error occurred on connection in bind; System-WSAEADDRINUSE Only one usage of each socket address (protocol/network address/port) is normally permitted.
Internal details: [identity: 101 severity: 13 level: 13 facility: 102 id: -798621595]

Dtrace on isode.pp.smtp shows:

EV:L {CSmtpLogger::LogMessage:#123} D-X509-init_security Initialising X.509 security environment: ID no directory|Internal details: [identity: 62 severity: 4 level: 4 facility: 30 id: 1075707966]
EV:L {CSmtpLogger::LogMessage:#123} X-RFC4158-using_library Using rfc4158 library (as requested)|Internal details: [identity: 7 severity: 1 level: 1 facility: 34 id: 270663687]
EV:M {CSmtpLogger::LogMessage:#123} N-MTA_SMTP-TLS TLS: no information|Internal details: [identity: 251 severity: 6 level: 6 facility: 102 id: 1617297659]
EV:M {CSmtpLogger::LogMessage:#123} N-MTA_SMTP-Listen Listening on [::]:25 for channel key smtp|Internal details: [identity: 100 severity: 6 level: 6 facility: 102 id: 1617297508]
EV:M {CSmtpLogger::LogMessage:#123} N-MTA_SMTP-Listen Listening on 0.0.0.0:25 for channel key smtp|Internal details: [identity: 100 severity: 6 level: 6 facility: 102 id: 1617297508]
EV~E Event ID: 45824 The Enterprise Vault SMTP service reported the following event: |F-MTA_SMTP-ListenError Error on listener; IOevent-IOerror Error occurred on connection in bind; System-WSAEADDRINUSE Only one usage of each socket address (protocol/network address/port) is normally permitted.|Internal details: [identity: 101 severity: 13 level: 13 facility: 102 id: -798621595]|For information about Enterprise Vault SMTP Archiving and troubleshooting advice, see the following article on the Veritas Support website: http://www.veritas.com/docs/DOC7121
EV:H {CSmtpLogger::LogMessage:#123} F-MTA_SMTP-Terminating SMTP server terminating on fatal error|Internal details: [identity: 117 severity: 13 level: 13 facility: 102 id: -798621579]
EV~I Event ID: 45829 The SMTP Service has stopped.

TCP/IP Port 25 is already in use by some other applications.

Launch a command prompt and execute the following command to understand which process ID is utilizing the port and check it in the Task Manager to identify the application using port 25:

netstat -ano -p tcp

Generally, if you install Windows Roles/Features SMTP Service, then port 25 will not be free for use by isode.pp.smtp.

SMTP Service does not start after its installation on Enterprise Vault Server