Event ID: 29139 logged when archiving to a Generic S3 streamer based partition.

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Article ID: 100061489

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Description

Error Message

Following snippets will be seen in the Dtrace on the 'Storage Archive' process. 

[28020]  (StorageArchive)  <11300>  EV:L  {CCloudStreamerObject::GetRetentionType} (Exit)
[28020]  (StorageArchive)  <11300>  EV:H  {CCloudStreamerObject::Write:#648} Input Parameters - MetaData = '', RetentionType = 'None', RetentionDate (UTC) = 'Irrelevant'
[28020]  (StorageArchive)  <11300>  EV:H  {CCloudStreamerObject::Write:#682} Size of input content stream = '12620835'
[28020]  (StorageArchive)  <11300>  EV:L  {CS3Storage::WriteObjectToStorage} (Entry)
[28020]  (StorageArchive)  <11300>  EV:H  {CS3Storage::WriteObjectToStorage:#693} Error while uploading object. Exception [HTTP response code: 403|Resolved remote host IP address: |Request ID: 1700812458275|Exception name: AccessDenied|Error message: Namespace does not support multipart upload.|14 response headers:|cache-control : no-cache,no-store,must-revalidate|content-security-policy : default-src 'self'; script-src 'self' 'unsafe-eval' 'unsafe-inline'; connect-src 'self'; img-src 'self'; style-src 'self' 'unsafe-inline'; object-src 'self'; frame-ancestors 'self';|content-type : application/xml;charset=utf-8|date : Fri, 24 Nov 2023 07:54:18 GMT|expires : Thu, 01 Jan 1970 00:00:00 GMT|pragma : no-cache|strict-transport-security : max-age=31536000; includeSubDomains|transfer-encoding : chunked|vary : Origin, Access-Control-Request-Headers, Access-Control-Request-Method|x-content-type-options : nosniff|x-dns-prefetch-control : off|x-download-options : noopen|x-frame-options : SAMEORIGIN|x-xss-protection : 1; mode=block]
[28020]  (StorageArchive)  <11300>  EV:H  {CS3Storage::WriteObjectToStorage} (Exit) Status: [Access denied      (0xc0041801)]

As a result of this, we could see an increase in the indexing backlog as the items are stuck in the storage queue.

Event error : 41352  

The processing of the Index Volume has stopped following errors.

Archive name: ABC
Task:
Index Volume ID: 1822BC96A16BB984C86E036226CAEE7CF1110000abc_1123
Reason:
Error Type: NonCritical

Description: Unexpected COM exception caught. Archive Id=[1822BC96A16BB984C86E036226CAEE7CF1110000abcxyz] HRESULT=0x80047192

V-437-41352

Cause

The multipart upload feature needs to be enabled for storage. This is seen for items with multiple SIS parts and when these SIS parts are large in size. 

Resolution

Contact the storage vendor to enable the 'multipart upload' feature.

Uploading and copying objects using multipart upload - Amazon Simple Storage Service

Issue/Introduction

Event ID: 29139 logged when archiving to a Generic S3 streamer based partition.