eDiscovery Platform cuts off tables that are embedded within email message body while in Analysis & Review Native View and Export to pdf

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Article ID: 100061533

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Updated On:

Description

Error Message

No error messages.  Tables are just smaller and appear cutoff as seen in the below image.  The image was taken from a Veritas lab and shows the table cutoff from the left side.  Depending on the width, tables can also be cutoff on the right side.

Left-side cutoff 2.png

Cause

PrizmDoc Server has defined max page sizes which limit the display area in Native view.

Resolution

While the contents of the entire table are not visible in Native view, the contents of the table are indexed and searchable.  Keyword hits can be viewed in Text view.

If experiencing this issue and would like a solution, please contact Veritas Support, create a case, and reference this technote article.

Issue/Introduction

Tables within email message bodies are cutoff or reduced in size when viewing in Native View (Analysis & Review). This also impacts Export to PDF results.

Additional Information

JIRA: CFT-5801