Unable to create Enterprise Users due to character length limitation warning "The maximum length for this field is 35"
Article ID: 100061798
Updated On:
Description
Error Message
Warning Message: The maximum length for this field is 35
Cause
This is by current design for many fields, including UserPrincipalName (UPN). The max character length is 35.
Resolution
There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time. However, the issue has been addressed in the revision of the product specified at the end of this article.
Please contact your Sales representative or the Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.
Please see: https://downloads.enterprisevault.com/ediscovery-platform/REL269672
Issue/Introduction
When you try to add an Enterprise User to the eDiscovery Platform, the SAVE button is grayed out and we get a warning.
Additional Information
JIRA: CFT-5766
