Credentials validation fails for the Teams via Export API collector in Merge1.

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Article ID: 100062978

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Updated On:

Description

Error Message

Validation failed:

--Empty: Invalid credentials provided. 

Cause

This issue has been observed when the Merge1Agent service is running under the 'Local System' account. 

Resolution

To resolve this issue run the service under a domain account. 

A restart of IIS may be required to complete the validation. 

Issue/Introduction

When attempting to validate credentials in the Teams via Export API collector in Merge1 it will fail.