Error Message

NA

In accelerators, we can export an SSRS Report in various formats. This export functionality is part of the SSRS Report Toolbar. 

During troubleshooting, it was confirmed by Microsoft that the report template was correct, and the issue was related to the report toolbar ‘Exports’ functionality.

The report is working as expected for extensions with soft page break rendering, but we see the issue with extensions with hard page-break rendering (PDF) and data renderer extensions (CSV). More details about the rendering extension types are here: Extension Types.

Mitigation

Currently, there is no mitigation available to this problem as the issue needs to be resolved by Microsoft. Microsoft will need to analyze CSV and PDF extensions since the issue is specific to the data and design (of exports functionality) combination. This observation has been reported to Microsoft and further updates are awaited.

Questions  

For questions or problems regarding the above-mentioned details, please contact Veritas Technical Support (https://www.veritas.com/support)  

Disclaimer 

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

In a Japanese environment, a report which has Japanese text when exported in csv or pdf format shows incorrect data in some columns of the report.

Background

SQL Server Reporting Services provides an HTML viewer that is used to display reports on demand as they are requested from the report server. In accelerators, we make use of this HTML viewer to preview reports in the CA client.

The report toolbar in HTML Viewer includes features you can use to work with your report, including export options, so that you can view your report in formats other than HTML.

The report toolbar provides page navigation, zoom, refresh, search, export, print, and data feed functionality for reports that are rendered in the HTML rendering extension.

More details about the Report Toolbar can be found on this link.