Unable to display Vault Cache properties warning is seen when configuring Enterprise Vault (EV) Vault Cache
Article ID: 100063597
Updated On:
Description
Error Message
Unable to deploy Vault Cache properties.
Error Description:
0x80040154 : Class not registered
Unable to start Vault Cache synchronization
The following snippets can be seen in the client trace log:
06:38:18.639[2680][L]: CDesktop::DCCStart: 0x0
06:38:18.640[2680][L]: DesktopCommonConfig::AddSetting: 0x0
06:38:18.640[2680][L]: ~DesktopCommonConfig::AddSetting: 0x0
06:38:18.640[2680][L]: CDesktop::DCCInit: 0x0
06:38:18.641[2680][L]: CDesktopClientCacheRun::CDesktopClientCacheRun
06:38:18.641[2680][L]: ~CDesktopClientCacheRun::CDesktopClientCacheRun
06:38:18.641[2680][M]: DesktopClientCache - Created thread spawner
06:38:18.643[2680][H]: DesktopClientCache - Failed to create: 0x80040154
06:38:18.643[2680][L]: ~CDesktop::DCCInit: 0x80040154
06:38:18.644[2680][L]: ~CDesktop::DCCStart: 0x80040154
Cause
The desktopclientcache.dll is not initialized.
Resolution
Run the ResetEVClient Utility which will help re-register the desktopclientcache.dll.
For more details, please refer to ResetEVClient Utility
Issue/Introduction
