A NodeBackup Restore fails due to Nexidia not being installed.

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Article ID: 100063889

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Updated On:

Description

Error Message

restore-audio-data:
    [mkdir] Created dir: D:\Nexidia\Search Grid

BUILD FAILED
D:\CW\V102\build.xml:2323: The following error occurred while executing this line:
D:\CW\V102\build\build-schema.xml:1708: The following error occurred while executing this line:
D:\CW\V102\build\build-schema.xml:2091: The following error occurred while executing this line:
D:\CW\V102\build\build-schema.xml:2101: file must exist: \\BackupShared\backups\NodeBackup\audio\apps

Cause

When Nexidia is not installed, a NodeBackup restore will fail.

Resolution

To resolve the issue, do the following:

1. The last line of the error states the full path where the restore expects to find the apps folder and this is missing.  Create the following three folders in that path: 
        apps
        data-node
        gateway-node

For example, if using the path on the last line of the error above, create these three folders:
        \\BackupShared\backups\NodeBackup\audio\apps
        \\BackupShared\backups\NodeBackup\audio\data-node
        \\BackupShared\backups\NodeBackup\audio\gateway-node

2. Perform NodeBackup Restore again. 
    This time, it should be completed successfully. 

Issue/Introduction

NodeBackup Restore fails due to Nexidia not being installed. Then, a user is unable to log into eDiscovery Platform (eDP).

Additional Information

JIRA: CFT-6183