The FSAUtility report log file shows the status Already queued

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Article ID: 100064556

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Updated On:

Description

Error Message

This status is shown in the FSAUtility log file found in the <Install_Path>\Enterprise Vault\Reports\FSAUtility folder. 

Cause

This issue is typically seen when the Enterprise Vault Storage Service is unable to restore/recall the file in question. 

Resolution

Restart the Enterprise Vault Storage Service and attempt the FSAUtility operation again to determine if the data is able to be processed properly.  

Note: Please contact Support if the issue is not resolved with a service restart.  

Issue/Introduction

The FSAUtility report log file shows the status Already queued for restore or recall operations.
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