Issue when using the Find Similar feature in Analysis and Review.
Article ID: 100065262
Updated On:
Description
Error Message
Pop-up message
Document Changed
The native view of this document has been updated or modified by another user. This view will now be refreshed to reflect these changes. Unsaved changes of current user will be lost.
Cause
Conditional logic in the code.
Resolution
A supported hotfix has been made available for this issue. Please contact Veritas Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix.
Veritas Technologies LLC currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.
Issue/Introduction
Steps to produce the issue: 1. View a document in Review mode. 2. Click the Find Similar link and open the Similar Items rating scale. ** Note: Images taken from a Veritas Lab. Any display names or email addresses are purely fictitious. **
3. Adjust the scale to any value and click the Apply button.
After approximately 30 seconds, or after navigating between documents, the reviewer will encounter the following persistent pop-up message:
Clicking OK on the message results in the pop-up message closing but returning within 30 seconds or after the Reviewer navigates between documents.
Additional Information
