Error Message

Reviewers are requiring the ability to review and search the data by batch (culling)

Server log:
xxxx-xx-xx 09:00:42,938 WARN  [STDERR] (https-jsse-nio2-443-exec-21-347850422:[]) xxx.xxxxx.xxx.common.container.ContainerException: [#80089] ContainerException: [#41025] QueryEngine error; [#80095] [#41026] Processor error; [#41025] QueryEngine error; [#80070] Callable task error; Exception thrown by thpool(qe-shared-rc-347850422).1.2530.session:347850422:root:2.dbfilter-partition1; MMapIndexInput already closed: MMapIndexInput(path="D:\CW\V102\data\xxxxxxx_xxx159800\xxxxxxxxxx_xxxxx_xxxxxxxxxxe7_39121031\$4$filterft\filterData.idx")

xxxx-xx-xx 09:48:23,475 ERROR [resource.filters.SearchFilterResource] (https-jsse-nio2-443-exec-21-347850422:[]) CaseName:[eDP-Test-Case]  UserName:[USER_NAME] [#500150] An unexpected error occurred: xxx.xxxxx.xxx.asyncqueryengine.client.exception.QueryEngineRuntimeException: [#41025] QueryEngine error; Failed to get filter set. User search context has been invalidated

Web service log:
xxxx-xx-xx 09:30:19,890 ERROR [resource.search.SearchResource] (https-jsse-nio2-443-exec-22-347850422:[]) CaseName:[eDP-Test-Case] UserName:[USER_NAME] [71001] [71001] [#80089] ContainerException: [#80095] [#41026] Processor error; [#41025] QueryEngine error; [#80070] Callable task error; Exception thrown by thpool(qe-shared-rc-347850422).6.4646.session:347850422:root:16.dbfilter-partition2; MMapIndexInput already closed: MMapIndexInput(path="D:\CW\V102\data\xxxxxxx_xxx159800\xxxxxxxxxx_xxxxx_xxxxxxxxxxe7_39121031\$4$filterft\filterData.idx")

The filter index manager for the for the query engine has an expiry value of 5 minutes.  For this issue, the query is taking longer than the set time and therefore the query expires before completing and returning the results.

Please create a technical support case and contact Support to obtain the solution. Support needs to attach the case to this article after a solution has been provided.