If Enterprise Vault Search is launched in Outlook-integrated mode, users receive 404 error when using download option

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Article ID: 100073977

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Updated On:

Description

Error Message

404 - File or directory not found

image.png

Cause

Product issue.

Resolution

This issue has been addressed in the following releases:

Enterprise Vault 15.1.3
Enterprise Vault 15.2

Issue/Introduction

If Enterprise Vault Search is launched in Outlook-integrated mode, users receive error: 404 - File or directory not found, when using the download option in the right click menu or buttons near the top right of the preview pane:

image.png

image.png The issue happens only in Enterprise Vault 15.1

Additional Information

JIRA: CFT-7110