Error Message

The server is in the process of being updated, please try again later.

This message is typically caused by an incomplete upgrade, resulting in the database remaining in an Upgrading status.

First check tblVersion in the Configuration database and tblVersionHistory in each Customer database. Verify the correct versions are listed.

SELECT * FROM tblVersion;

SELECT * FROM tblVersionHistory;

If the right versions are listed, review all .config files in the root of the Accelerator Server installation that contain the line key="State".

If this key lists , this is the reason for this message.

To resolve:

1. Verify the key="DSNConfiguration" line has the correct SQL server and database information (ignore the key="DSN" line as it is not used):

2. Edit the key="State" value to Installed:

add key="State" value="Installed" />

3. Restart the Enterprise Vault Accelerator Manager Service.

4. Review the Enterprise Vault Event Logs.
4.1. If no errors or warnings relating to loading files or assemblies are seen, then no further action should be needed.
4.2. If errors listing Could not load file or assembly and The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) are seen, then it would be best to uninstall/reinstall the Accelerator Server. See Related Articles below.