Error Message

The Verint collector will error as follows: 

2025-02-19 08:32:03,713 [5] ERROR Merge1.Connectors.Verint.VerintConnector - Cannot access a closed Stream.
System.ObjectDisposedException: Cannot access a closed Stream.
   at System.IO.__Error.StreamIsClosed()
   at System.IO.BufferedStream.Read(Byte[] array, Int32 offset, Int32 count)
   at Org.BouncyCastle.Bcpg.BcpgInputStream.Read(Byte[] buffer, Int32 offset, Int32 count) in F:\Code\nano-byte\bc-csharp\crypto\src\bcpg\BcpgInputStream.cs:line 48
   at Org.BouncyCastle.Utilities.Zlib.ZInputStream.Read(Byte[] buffer, Int32 offset, Int32 count) in F:\Code\nano-byte\bc-csharp\crypto\src\util\zlib\ZInputStream.cs:line 156
   at Org.BouncyCastle.Utilities.Zlib.ZInputStream.ReadByte() in F:\Code\nano-byte\bc-csharp\crypto\src\util\zlib\ZInputStream.cs:line 185
   at Org.BouncyCastle.Bcpg.BcpgInputStream.NextPacketTag() in F:\Code\nano-byte\bc-csharp\crypto\src\bcpg\BcpgInputStream.cs:line 106
   at Org.BouncyCastle.Bcpg.OpenPgp.PgpObjectFactory.NextPgpObject() in F:\Code\nano-byte\bc-csharp\crypto\src\openpgp\PgpObjectFactory.cs:line 33
   at Merge1.Cryptography.Pgp.PgpDecryptor.DecryptFile[TStream](String encryptedFilePath, Func`2 outputStreamCreator) in C:\agent\_work\78\s\merge1_6\Libraries\Merge1.Cryptography\Pgp\PgpDecryptor.cs:line 122
   at Merge1.Cryptography.Pgp.PgpDecryptor.DecryptFile(String encryptedFilePath, String outputFolder) in C:\agent\_work\78\s\merge1_6\Libraries\Merge1.Cryptography\Pgp\PgpDecryptor.cs:line 39
2025-02-19 08:32:03,721 [5] ERROR Merge1.Connectors.Verint.VerintConnector - Could not decrypt file \\server1.local\merge1\DefaultWorking\91e39771-0fec-4538-894d-b0b002dd8946\VerintConnector\619dd5a0-9f60-477a-9e04-e15ed8d8865c\Import\Inbox\8f88ea5f33cc43948edd19f7246ebea7\02-18-2025_08-10-30_sid_501484354_dbsid_758.xml.pgp, moving to quarantine.
2025-02-19 08:32:03,725 [5] INFO  Merge1.Connectors.Verint.VerintConnector - <0> Deleting source '..\Inbox\8f88ea5f33cc43948edd19f7246ebea7\02-18-2025_08-10-30_sid_501484354_dbsid_758.xml.pgp' because of running in CLOUD environment...
2025-02-19 08:32:03,743 [5] INFO  Merge1.Connectors.Verint.VerintConnector - Checking if file \\server1.local\merge1\DefaultWorking\91e39771-0fec-4538-894d-b0b002dd8946\VerintConnector\619dd5a0-9f60-477a-9e04-e15ed8d8865c\Import\Inbox\8f88ea5f33cc43948edd19f7246ebea7\02-18-2025_08-10-30_sid_501484355_dbsid_758.wav.pgp is encrypted.
2025-02-19 08:32:03,743 [5] INFO  Merge1.Connectors.Verint.VerintConnector - Decrypting file \\server1.local\merge1\DefaultWorking\91e39771-0fec-4538-894d-b0b002dd8946\VerintConnector\619dd5a0-9f60-477a-9e04-e15ed8d8865c\Import\Inbox\8f88ea5f33cc43948edd19f7246ebea7\02-18-2025_08-10-30_sid_501484355_dbsid_758.wav.pgp.
2025-02-19 08:32:04,067 [5] ERROR Merge1.Connectors.Verint.VerintConnector - Cannot access a closed Stream.

The Verint collector will error as follows: 

2025-02-19 06:05:38,107 [17] ERROR Merge1.Connectors.NTRXCollector.NTRXConnector - Cannot access a closed Stream.
System.ObjectDisposedException: Cannot access a closed Stream.
   at System.IO.__Error.StreamIsClosed()
   at System.IO.BufferedStream.Read(Byte[] array, Int32 offset, Int32 count)
   at Org.BouncyCastle.Bcpg.BcpgInputStream.Read(Byte[] buffer, Int32 offset, Int32 count) in F:\Code\nano-byte\bc-csharp\crypto\src\bcpg\BcpgInputStream.cs:line 48
   at Org.BouncyCastle.Utilities.Zlib.ZInputStream.Read(Byte[] buffer, Int32 offset, Int32 count) in F:\Code\nano-byte\bc-csharp\crypto\src\util\zlib\ZInputStream.cs:line 156
   at Org.BouncyCastle.Utilities.Zlib.ZInputStream.ReadByte() in F:\Code\nano-byte\bc-csharp\crypto\src\util\zlib\ZInputStream.cs:line 185
   at Org.BouncyCastle.Bcpg.BcpgInputStream.NextPacketTag() in F:\Code\nano-byte\bc-csharp\crypto\src\bcpg\BcpgInputStream.cs:line 106
   at Org.BouncyCastle.Bcpg.OpenPgp.PgpObjectFactory.NextPgpObject() in F:\Code\nano-byte\bc-csharp\crypto\src\openpgp\PgpObjectFactory.cs:line 33
   at Merge1.Cryptography.Pgp.PgpDecryptor.DecryptFile[TStream](String encryptedFilePath, Func`2 outputStreamCreator) in C:\agent\_work\78\s\merge1_6\Libraries\Merge1.Cryptography\Pgp\PgpDecryptor.cs:line 122
   at Merge1.Cryptography.Pgp.PgpDecryptor.DecryptFile(String encryptedFilePath, String outputFolder) in C:\agent\_work\78\s\merge1_6\Libraries\Merge1.Cryptography\Pgp\PgpDecryptor.cs:line 39
2025-02-19 06:05:38,174 [17] ERROR Merge1.Connectors.NTRXCollector.NTRXConnector - Could not decrypt file \\server1.local\merge1\DefaultWorking\fe8dbf75-0f62-47ea-9960-7710aeb199c2\NTRXConnector\0439280f-64c9-484c-9835-35458bf0cbba\Import\VERITAS\IPC\dff837116e8d4452aaf12f278aa1bb58\0023162c-6507-44e8-ad5b-03b98cbd281e.mp3.pgp, moving to quarantine.
2025-02-19 06:05:38,194 [17] INFO  Merge1.Connectors.NTRXCollector.NTRXConnector - <0> Deleting source '..\VERITAS\IPC\dff837116e8d4452aaf12f278aa1bb58\1123162c-6507-44e8-ad5b-03b98cbd281e.mp3.pgp' because of running in CLOUD environment...
2025-02-19 06:05:38,404 [17] INFO  Merge1.Connectors.NTRXCollector.NTRXConnector - Checking if file \\server1.local\merge1\DefaultWorking\fe8dbf75-0f62-47ea-9960-7710aeb199c2\NTRXConnector\1439280f-64c9-484c-9835-35458bf0cbba\Import\VERITAS\IPC\dff837116e8d4452aaf12f278aa1bb58\1134162c-6507-44e8-ad5b-03b98cbd281e.xml.pgp is encrypted.
2025-02-19 06:05:38,404 [17] INFO  Merge1.Connectors.NTRXCollector.NTRXConnector - Decrypting file \\server1.local\merge1\DefaultWorking\fe8dbf75-0f62-47ea-9960-7710aeb199c2\NTRXConnector\1439280f-64c9-484c-9835-35458bf0cbba\Import\VERITAS\IPC\dff837116e8d4452aaf12f278aa1bb58\1134162c-6507-44e8-ad5b-03b98cbd281e.xml.pgp.
2025-02-19 06:05:38,699 [17] ERROR Merge1.Connectors.NTRXCollector.NTRXConnector - Cannot access a closed Stream.
System.ObjectDisposedException: Cannot access a closed Stream.

This issue occurs in Merge1 version 7.0.2502.725 and is due to the decryption mechanism failing. 

This issue also occurred in the February 2025 version of Capture. 

To resolve this issue, upgrade Merge1 to version 7.0.2504 or later.

This issue was resolved in the March 2025 version of Capture.