Enterprise Vault File System Archiving task is not able to create placeholders for items with $KERNEL.PURGE extended attributes.
Article ID: 100074475
Updated On:
Description
Error Message
Example of the error reported in the FSA Archiving Task Report log:
4/15/2025 8:02:17 AM \\server.domain.local\X$\Folder1\Folder2\Folder3\SampleDocument.docx 73997 FSA Folder Policy Archive ALL Archive ALL *.* ARCHIVE *** Error *** - Error making file: \\?\UNC\server.domain.local\X$\Folder1\Folder2\Folder3\SampleDocument.docx a placeholder file because it has extended attributes. Use EVEARemovalUtility to remove the extended attributes.
Cause
Enterprise Vault cannot currently create placeholders on files with $KERNEL.PURGE.xxx extended attributes.
Resolution
Issue is resolved in EV 15.1.3 and 15.2.1 or higher which are available from Downloads.
To ignore the extended attribute and continue with creating the placeholder the following registry key needs to be added to the file server.
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KVS\Enterprise Vault\FSA
Dword: IgnoreExtendedAttributes
Value: 1
After adding the key restart the Enterprise Vault Placeholder Service.
Issue/Introduction
Additional Information
