Unable to preview Notes items in Enterprise Vault Search.

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Article ID: 100076007

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Updated On:

Description

Error Message

No preview of this item is available.

(Error Code: 0x8000FFFF)

If the problem persists, contact your Enterprise Vault Administrator. 

Cause

The issue started occurring after upgrading the HCL Notes Client on the Enterprise Vault server to 12.0.2.

Resolution

The issue was resolved by applying HCL Notes 12.0.2 FixPack 6 to the Notes installation on the Enterprise Vault server. 

Issue/Introduction

When attempting to preview Domino items in Enterprise Vault Search the preview fails to preview any data.